PROPERTY MANAGEMENT

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RK acquires properties with the objective of growth in value as a result of aggressive property management, including property improvements, revenue increases and cost-efficient operations. Our competent staff of in-house property management and clerical personnel supervises all maintenance, rehab and gardening efforts. Resident managers coordinate individual property needs under the watchful eye of the property supervisor. Our managers strive to keep properties occupied, residents satisfied and rental rates at the leading edge of the market.



Jim Gillen Director of Property Management

Mr. Gillen has been with RK Properties since 1986 and the Director of Property Management since July 2008. He is responsible for all aspects of managing over 4,000 units and 20 properties within several states (Arizona, Georgia, Nevada and North Carolina). He is also responsible for managing several Regional Supervisors, and over twenty community managers. Prior to joining RK Properties, Mr. Gillen was in the property management field in Oklahoma. It was there he gained valuable experience supervising contractors, collection activities, bid solicitation, financial reporting and leasing. His track record at RK and previous companies is marked by outstanding occupancy and collection levels, as well as budgetary controls. Mr. Gillen has established credentials in the real estate business including his California Real Estate License.

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Steve Urquhart Regional Supervisor ( Georgia and North Carolina)

Mr. Urquhart joined RK Properties in 2008 as the company’s Community Manager handling the company’s Arizona properties. In July 2012 he was promoted to Regional Supervisor and his present responsibilities include three of our North Carolina properties and three of our Georgia Properties. Mr. Urquhart was previously employed in the airline industry as a gate agent and was promoted to VIP of Concierge of Airports and then to Base Manager for a small airport in northern Arizona. In 2004 he decided to change careers and move into the property management industry. After four years as a leasing agent elsewhere, he was hired by RK Properties.

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Heather L. Sparks Regional Supervisor, Arizona

Ms. Sparks was introduced to RK Properties in early 2004 and worked as an administrator at our corporate office in Long Beach, California. A licensed California real estate agent, Heather got her start with fee-income, commercial, single and multi-family property management. Heather is the recipient of the 2007 Certificate of Excellence Award from the Apartment Association of California Southern Cities and the 2010 Circle of Excellence Award for High Rise Property Management in South Florida. She was promoted to Regional Supervisor in June 2015 and relocated to Phoenix, Arizona where she oversees five properties.

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Samantha Arnold Regional Supervisor, Nevada

Ms. Arnold has worked in property management since April 2006 when she worked with Ovation Property Management as a leasing consultant and Assistant Manager. After leaving Ovation she has held similar property management positions with Lincoln Property Company, Riverstone, and Laramar Group. In November 2012 she joined RK Properties where she worked at The Willows at Town Center (Las Vegas, NV) as Business Manager and Community Director. In March 2016 she was promoted to Regional Manager for RK Properties’ six Las Vegas properties.

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